Returns & cancellations

For a damaged, defective or incorrect item, contact support@myfarmbuddy.com within 24 hours of delivery with your order number and photographs. Keep the original packaging and product available for inspection. Our team will explain the return or replacement process. To request a cancellation before dispatch, contact support as soon as possible. Eligibility depends on the order’s processing status. Approved refunds are returned to the original payment method; processing time depends on your bank.